Improving the Usability of Touchscreen Mobile Devices

We are delighted to be hosting our second seminar series with Dr. Fayez Alshehri. In the seminar Dr. Fayez will discuss the need for improving the usability evaluation methods for touchscreen mobile devices. A summary is provided by Dr. Fayez:

The seminar will discuss the need to develop and employ appropriate mobile device Usability Evaluation Methods (UEMs) that recognize context-of-use variables and how they impact user experience. Thus, a study has employed a combination of qualitative and quantitative data gathering methods. In addition, different theories of behaviour and learning including Activity Theory (AT) and Cognitive Load Theory (CLT) were applied. Moreover, a theoretical explanation of human error was achieved by adapting and extending Zapf et al.’s ‘taxonomy of errors’. The key findings which has emerged from this study, showing that laboratory-based usability testing produces high-quality usability data from actual users with mobile devices. The developed approach consists of six steps to outline the approach necessary for the contextual evaluation of any mobile device. The six steps are: requirements; environment; set-up; testing; evaluation and reporting (RESTER) This approach can be applied in any context-of-use environment.

Come join us on the 25th of April (6:30 – 8:30 pm) at Badir for this exciting seminar!


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